Last Updated: 22-09-2025
1. Introduction
Gouri Construction (“we,” “us,” or “our”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with us, including through our website at https://gaurisolar.in/, via phone or email, or in person.
By using our services, contacting us for inquiries, or visiting our website, you agree to the terms of this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
- Personal Information You Provide Directly:
- Contact Information: Name, email address, phone number, physical/mailing address.
- Project Information: Details about your construction project, such as property address, budget, architectural plans, and specific requirements.
- Communication Records: Copies of your correspondence with us (e.g., emails, chat logs, call recordings for quality assurance).
- Payment Information: Billing address, bank account details, or other financial information necessary for transactions (note: we use secure third-party payment processors and do not store full credit card numbers on our servers).
- Information Collected Automatically (Website Usage):
- Technical Data: IP address, browser type and version, time zone setting, browser plug-in types, operating system and platform.
- Usage Data: Information about how you use our website, such as pages visited, time spent on pages, and the referring website address.
- Information from Third Parties: We may receive information about you from architects, contractors, or other business partners involved in your project, with your consent.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To Provide Our Services: To communicate with you, understand your project needs, prepare quotes and proposals, and manage construction projects effectively.
- To Process Transactions: To invoice for services, process payments, and maintain financial records.
- To Improve Our Services: To analyze website usage and customer feedback to improve our website, services, and customer experience.
- For Marketing and Communication (with your consent): To send you information about our services, promotions, or company news that may be of interest to you. You can opt-out of these communications at any time.
- For Legal and Administrative Purposes: To comply with legal obligations, resolve disputes, and enforce our agreements.
4. Legal Basis for Processing (For EU/UK Residents)
If you are located in the European Economic Area (EEA) or the United Kingdom (UK), our legal basis for processing your personal data is typically:
- The performance of a contract with you (e.g., to fulfill a construction agreement).
- Your consent (e.g., for marketing communications).
- Our legitimate interests (e.g., website security, improving our services).
- Compliance with a legal obligation.
5. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:
- With Service Providers: We share information with trusted third parties who assist us in operating our business, such as subcontractors, architects, engineers, material suppliers, IT service providers, and payment processors. These parties are contractually obligated to keep your information confidential and use it only for the purposes we specify.
- For Legal Reasons: We may disclose information if required by law, regulation, legal process, or governmental request.
- For Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new owner.
- With Your Consent: We may share your information for other purposes with your explicit consent.
6. Data Security
We implement appropriate technical and organizational security measures designed to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include secure servers, encryption, and access controls. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including to meet legal, accounting, or reporting requirements. Retention periods are determined by the nature of the information and the purpose for its collection.
8. Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: The right to request a copy of the personal information we hold about you.
- Correction: The right to correct inaccurate or incomplete information.
- Deletion: The right to request the deletion of your personal information under certain conditions.
- Restriction of Processing: The right to request that we limit how we use your data.
- Data Portability: The right to receive your data in a structured, machine-readable format.
- Objection: The right to object to our processing of your personal data.
To exercise any of these rights, please contact us using the details provided in Section 10. We will respond to your request in accordance with applicable law.
9. Cookies and Tracking Technologies
Our website may use “cookies” and similar tracking technologies to enhance user experience. You can set your browser to refuse all or some cookies or to alert you when websites set or access cookies. Please note that some parts of our website may become inaccessible or not function properly if you disable cookies.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Gouri Construction
Raipur, Chhattisgarh
solargauri5@gmail.com
+919981661754, +919179699914
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated policy on our website with a revised “Last Updated” date. We encourage you to review this policy periodically.